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SAP Ariba Contracts Module Consultant (Application Maintenance and Support)

Location
Remote with occasional onsite presence (quarterly)

Job Type
Contract

Position Overview
As an SAP Ariba Contracts Module Consultant, you will play a key role in maintaining and supporting our customer’s SAP Ariba Contracts Module. You will work closely with cross-functional teams (Finance, Legal, IT) and end-users to resolve issues, optimize system performance, and contribute to the overall success of our procurement and contract management operations.

Key Responsibilities
Application Maintenance: Ensure the stability and reliability of the SAP Ariba Contracts Module by proactively identifying and resolving system issues, bugs, and performance bottlenecks.
User Support: Provide expert-level support to end-users, addressing their queries, issues, and requests related to the SAP Ariba Contracts Module. This spans over contract creation and drafting, with advanced SAP Ariba authoring features in place, contract approval-related questions, contract signature inquiries from both internal and supplier users.
System Enhancements: Collaborate with business stakeholders to understand their evolving needs and recommend and implement enhancements to improve system functionality and user experience.
Documentation: Maintain comprehensive documentation of configurations, customizations, and system changes to support troubleshooting and future upgrades. Monitoring and Reporting: Continuously monitor system health, generate performance reports, and develop and implement strategies to optimize system performance and reliability.
Training: Conduct user training sessions and create training materials to empower end-users to maximize the benefits of the SAP Ariba Contracts Module. Vendor Liaison: Act as a liaison with SAP Ariba support or third-party vendors to report and resolve technical issues.

Qualifications
Proven experience as an SAP Ariba Contracts Module Consultant with a focus on application maintenance and support.
Strong understanding of procurement and contract management processes. Proficiency in SAP Ariba Contracts Module configuration, customization, and troubleshooting.
Ariba specifics: template management including contract authoring, advanced clause conditions, contract process & tasks, team member rules file.
Legacy contract loads and contract manager assistance in completing data collection files.
Excellent communication (French speaker is a must, excellent English required, other EU languages a plus) and interpersonal skills with a focus on user satisfaction.
Ability to work effectively in a cross-functional team environment.
Strong analytical and problem-solving abilities.
SAP Ariba Contracts certification (preferred).

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No perfect match?

Digital Excellence is always looking for the best SAP Ariba Consultants. So if you feel there could be a fit with your profile, please feel free to reach out with your resume and a cover letter!

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